Frequently Asked Questions
Everything you need to know about upgrading your living space.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days, while larger furniture pieces may require 2 weeks for specialized freight delivery.
Do you offer a warranty on your home products?
Yes, all Dreame furniture items come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund, excluding shipping costs.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Are the materials used in your products eco-friendly?
Dreame is committed to sustainability. We prioritize ethically sourced wood, recycled textiles, and low-VOC finishes to ensure your home remains healthy and environmentally conscious.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna to help you budget for your dream home upgrades.